Job Title:                   Director of Operations

Department:              Operations

Reports To:               Chief Operations Officer

Location:                    Santa Barbara, CA

Position Type:            Full-Time, Exempt, On-site

Job Summary:

The Director of Operations will oversee the day-to-day activities of the company, ensuring that the organization is managed and performing efficiently and effectively.

Supervisory Responsibilities:

·        Participates in the hiring and training of managers and employees.

·        Organizes and oversees the work and schedules of assigned staff.

·        Conducts performance evaluations that are timely and constructive. 

·        Handles discipline and termination of employees as needed and in accordance with company policy.

Duties/Responsibilities:

·        Plans and organizes daily activities related to production and operations.

·        Measures productivity by analyzing performance data, financial data, and activity reports; identifies opportunities for improvement.

·        Evaluates and implements policies and procedures that will improve day-to-day operations.  

·        Ensures work environments are adequate and safe. 

·        Oversees manufacturing, materials handling, purchasing, and fulfillment departments, ensuring each is reaching goals set by departmental and company leadership.

·        Determines labor needs to meet production goals.

·        Plans, directs, controls, implements, evaluates, monitors, and forecasts budgets and cost of sales in each division to achieve financial objectives. 

·        Communicates and explains new directives, policies, or procedures to managers; for major changes, meets with entire operations staff to explain changes, answer questions, and maintain morale.

·        Leads coordination and integration of efforts among operations, engineering, technology, and customer service divisions to produce smoother workflow and more cost-effective business processes.

·        Projects a positive image of the organization to employees, customers, industry, and community.

·        Performs other related duties as assigned.

·        Understands and operates under a quality system.

Required Skills/Abilities:

·        Thorough understanding of practices, theories, and policies involved in business and finance.

·        Superior verbal and written communication and interpersonal skills.

·        Superior managerial and diplomacy skills.

·        Extremely proficient in Microsoft Office Suite or related software. 

·        Excellent organizational skills and attention to detail.

·        Excellent analytical, decision-making, and problem-solving skills.

·        US Citizen or green card holder required.

·        Up to 30% travel to suppliers and manufacturing locations.

Desired Skills/Abilities:

·        Experience with ERP systems, ideally Microsoft Dynamics 365 Business Central.

Education and Experience:

·        Bachelor’s degree in Business Management, Business Administration, or technical field desired; M.B.A. preferred.

·        Extensive and diversified background with at least 10 years of related experience.

Physical Requirements:

·        Prolonged periods sitting at a desk and working on a computer.

·        Must be able to access and navigate the production facility.

·        Must be able to lift up to 15 pounds at times.