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Privacy policy

This Privacy Policy governs the manner in which SIONYX, LLC collects, uses, maintains and discloses information collected from users (each, a "User") of the https://www.sionyx.com/ website ("Site"). This privacy policy applies to the Site and all products and services offered by SIONYX, LLC.

PERSONAL IDENTIFICATION INFORMATION

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.

NON-PERSONAL IDENTIFICATION INFORMATION

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

WEB BROWSER COOKIES

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

HOW WE USE COLLECTED INFORMATION

SIONYX, LLC may collect and use Users personal information for the following purposes:

To run and operate our Site - we may need your information to display content on the Site correctly.

To improve customer service - information you provide helps us respond to your customer service requests and support needs more efficiently.

To personalize user experience - we may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

To improve our Site - we may use feedback you provide to improve our products and services.

To process payments - we may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

To run a promotion, contest, survey or other Site features - to send Users information they agreed to receive about topics we think will be of interest to them.

To send periodic emails - we may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.

HOW WE PROTECT YOUR INFORMATION

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

SHARING YOUR PERSONAL INFORMATION

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

ELECTRONIC NEWSLETTERS

If a User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

COMPLIANCE WITH CHILDREN'S ONLINE PRIVACY PROTECTION ACT

Our Site is not intended for children under 13 years of age. No one under age 13 may provide any personal information on the Site. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Site, register on the Site, make any purchases through the Site, use any of the interactive or public comment features of this Site, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at support@sionyx.com.  Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

YOUR STATE PRIVACY RIGHTS

State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information. To learn more about California residents’ privacy rights, visit [HYPERLINK TO CCPA AND CPRA PRIVACY NOTICE FOR CALIFORNIA RESIDENTS]. 

State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information. To learn more about California residents’ privacy rights, visit https://oag.ca.gov/privacy/ccpa and https://thecpra.org/.

Colorado, Connecticut, Virginia and Utah each provide their state residents with rights to:

  • Confirm whether we process their personal information.
  • Access and delete certain personal information.
  • Data portability.
  • Opt-out of personal data processing for targeted advertising and sales.

Colorado, Connecticut, Virginia and Utah also provide their state residents with rights to:

  • Correct inaccuracies in their personal information, taking into account the information's nature and processing purposes.
  • Opt-out of profiling in furtherance of decisions that produce legal or similarly significant effects.

To exercise any of these rights please submit a request to support@sionyx.com.


CHANGES TO THIS PRIVACY POLICY

SIONYX, LLC has the discretion to update this privacy policy at any time. When we do, we will post a notification on this page and revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

YOUR ACCEPTANCE OF THESE TERMS

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

CONTACTING US

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us.

We improve our products and advertising by using Microsoft Clarity to see how you use our website. By using our website, you agree that we and Microsoft can collect and use this data. We use Microsoft Clarity to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit this link: https://privacy.microsoft.com/en-US/privacystatement 

You can opt-out to the creation of a user profile, Microsoft’s storing of data about your usage of our site and Microsoft’s use of tracking cookies on other websites by visiting this opt-out link: Microsoft opt-out

EQUAL OPPORTUNITY EMPLOYER

SIONYX is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race (including traits historically associated with race), creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, gender identity, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.


This document was last updated on February 7, 2023.

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